Thank you for visiting our showroom website.

Our stunning showroom is located in the heart of the village of Longton near Preston, Lancashire. There is ample free parking at the rear. If you have any queries please don't hesitate to contact us.

We no longer operate an e-commerce website and do not accept national or international orders.

Showroom Access.
Our showroom is located on the first floor of the building. If you are less able and struggle to climb stairs, we have a lift in our warehouse that can be used, if required. However please contact us well in advance so we can ensure it is free for use.

Showroom Address
The Original Bathroom Company Ltd
84 Liverpool Road
Longton
Preston
Lancashire
PR4 5NB
(For Sat Navs please use: Franklands Fold, PR4 5WB)

Showroom Opening Hours
Monday to Saturday
9.00am to 5.00pm
We are closed on Sundays, Bank Holidays and over the Christmas period (evening & Sunday appointments available upon request).

Tel: 01772 611622
Fax: 01772 619843
Email: showroom@originalbathroomcompany.co.uk

Registered Business Office Address:
The Original Bathroom Company Ltd
Black Bull House
353-355 Station Road
Bamber Bridge
Preston
PR5 6EE

Click here to view Multimap

Complaints Policy
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satidfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Complaints Procedure:
Either call us on 01772 611622 or
Email us at: showroom@originalbathroomcompany.co.uk or
Write to us at: The Original Bathroom Company, 84 Liverpool Road, Longton, Lancashire, PR4 5NB

We aim to respond within 5 working days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first instance on 0117 456 6031.

About the Ombudsman
Dispute Resolution Ombudsman works with Which? Trusted Traders to raise industry standards and ensure that their consumers have an additional layer of protection in case something goes wrong. At the heart of Which? Trusted Traders is an endorsement scheme to recognise reputable and trustworthy traders who successfully pass a rigorous assessment process. Which? Trusted Traders have signed up to a self-regulatory Code of Conduct and a complaints policy to use when dealing with complaints from customers. This means that if you have an unresolved complaint about a Which? Trusted trader you can ask us to independently investigate it.