Original Bathroom Company The place for beautiful bathrooms...
Original Bathroom Company
Original Bathroom Company

Below is a small selection of feedback received from satisfied customers.

The feedback we receive is directed towards both the team here at The Original Bathroom Company and APG Domestic Services, who fit all our bathrooms.

Our feedback cards are displayed in the showroom for visitors to read.

Addresses have been removed from the details below.

Feedback Wall

TestimonialTestimonial Thanks to all at the Original Bathroom Co for designing and and supplying the goods for our lovely modern new bathroom. Special thanks to Steve our plumber who worked very hard to create our new bathroom. He was always on time and a pleasure to have in our house. Highly recommended. Thanks again.

(Anne & Alan - Dec 2018)

TestimonialTestimonial Rob,

Thank you very much for our new bathroom. It looks fantastic and we are so pleased with it. We appreciate the way you guided us through the design process providing us with various options. The work completed by Ricky of APG was of a very high standard and we can't prasie him enough. We would have no hesitation in recommending your company and APG to anyone.
Kind Regards

(Andrew and Maureen - September 2018)

TestimonialTestimonial Stephen,

We would just like to thank you for the skill and dedication you have applied in producing a wonderful bathroom for us. Your care and meticulous approach at every stage through the remodelling of the room is very much appreciated. Thank You.

(Ken & Christine - April 2018)

TestimonialTestimonial You have transformed my kitchen & utility room. Fantastic workmanship - great advice from Angela - very professional service. Thank you

(Rebecca - March 2018)

TestimonialTestimonial Dear Angela,

Thank you so much for the help and advice provided for our new bathroom by everyone at The Original Bathroom Company. We very much appreciated Liz's patience and good humour in answering our many questions. Now that everything is finished we are delighted with the quality of the applicances and the first class workmanship - Steve was fantastic!

(Margaret & Paul - March 2018)

TestimonialTestimonialDear Angela,

Thank you for putting a great big smile on our faces! We are both very pleased and impressed with the service you have given us. Your professional approach to our requirements and expert advice and design skillls have given us the bathrooms of our dreams and we would not hesitate to recommend you.
A big thank you to Liz for all her help in bringing this project in on time and exceeding our expectations. Wishing you all the very best for the future.

(Steve & Lenise, Preston - January 2018)

TestimonialTestimonial Thank you very much for our new bathroom - the fitter was very professional - always on time. We are delighted with the whole experience and happy to recommend.

(Ian & Cathy, Penwortham - August 2017)

TestimonialTestimonialTo Angela & Terry,

Thank you so much for our fabulous new kitchen, we absolutely love it. You have made the whole experience of planning, design and installation a great process and very stress free.

We are very grateful for all your hard work and advice and will strongly recommend you to everyone.
Best Wishes

(Julie & Bernard, Whitestake - August 2017)

TestimonialTestimonialTo everyone at OBC,

Many thanks for our beautiful bathroom from plannig to completion it was a hassle free process, a special thanks to Steve our designer and also Steve our fitter who was brill, also everyone at APG was very helpful and understanding.
Once again many thanks

(Barbara & Fred - August 2017)

Testimonial Dear Sirs,

We are writing to you to say how absolutely thrilled we are with our new bathroom.

We recognised that because of the limitations of the room size, ceiling heights and our particular requirements, the design was not going to be easy. But Liz looked after us very well. She was very knowledgeable about the products and introduced us to some ideas that we hadn't previously considered. We were pleased to be given time to work through a number of options until we were satisfied with the finished plan. The end result is just great and exactly what we wanted.

Complementing the service from The Original Bathroom Company, the installation team from APG were first class and really put the icing on the cake. The job was well supervised; with all equipment and trades arriving at the right times to keep the job flowing. When an unexpected area of dampness was found an extra quotation was given and we were able to have the problem remedied immediately so that work could continue as planned. But our special thanks must go to Steve. He worked very hard and his workmanship is outstanding. We were very appreciative of the fact that he kept the job very clean and tidy which reduced the potential mess for us and helped to maximise the disruption.

We are delighted with the final outcome and are delighted to highly recommend the services of both companies
Best regards,

(Muriel & Gary, Bretherton - June 2017)

TestimonialTestimonial I would like to thank you for transforming my dated bathroom into a bright, modern and more spacious bathroom.

I would particularly like to thank Heather for assisting me with planning the layout and choosing the items necessary to create a lovely bathroom.
Kind Regards

(Sandra Simpson, Longton - January 2016)

TestimonialTestimonial I would like to thank Angela, Terry and the whole team of The Original Bathroom Company for all the good work that you have done for me over the past 9 years. I have always been very happy, from the planning process through to the installations, of my bathroom, en suite and most recently, my kitchen. You have always been most helpful and reliable and I have no hesitation in recommending you to anyone considering having work done by you.
Thank you once again.

(J C Neal, Longton - Jan 2016)

Testimonial Hello Stephen,

We would just like to thank you and all of your team for the seamless manner in which you organised our bathroom makeover. The whole process from beginning to end was made easy by the professional way in which the job was tackled. Choosing our bathroom was easier than I would ever have envisaged due to the guidance you gave us in the showroom.
The installation of the bathroom has been excellent, due to the highly skilled work of Carl, assisted very well by Alex on some of the days. Carl is a treasure. He is so talented and such a nice person. We found him highly professional and reliable and totally trustworthy. After three weeks, it will seem odd not to see the APG van arrive each morning at eight!
Our new bathroom is superb! We would recommend your company and APG with confidence and without hesitation.
Best Wishes,

(Nina & John Garlington, Preston - Jan 2016)


When I first saw all the thank-you cards displayed on your notice boards I was sceptical (did she write them all herself???). Now I know better. My new bathroom is absolutely fabulous. Better than I ever hoped it would be. Thanks to you and the bathroom fitter, Ricky, whose plumbing, electrical and tiling skills were first class, I now have a bathroom which wouldn't be out of place in a five star hotel and my friends think it's stunning. Regards

(Graeme Rogers, Wrightington)

TestimonialTestimonialDear Angela and Terry

We are absolutely thrilled with our new kitchen!! Please accept our sincere thanks for all your hard work. Your excellent design and build skills enabled us to have the beautiful kitchen we imagined, and knowing that your were 'in charge' helped us to relax and enjoy the whole process from beginning to end. Many thanks once again,

(Shirley and Raymond Parker, Leyland - July 2015)

TestimonialDear Angela,

We phoned you on Monday to report that there was a small water mark on the kitchen ceiling. We were concerned as it was directly below the bathroom that you had designed and installed for us just over two years ago. We had worries that the whole bathroom floor would have to be lifted to find the source of the leak.

You said not to worry and you would ask Howard from APG to call which he did around lunch time when he said he would send Carl around later that afternoon. Carl arrived and after first checking all was well in the bathroom he looked up though the hole in the ceiling and found the source of the leak. Water was seeping very slowly from a pipe junction in the central heating system.

Carl immediately set about replacing the joint and after about an hour he left before returning the next afternoon to check that there was no longer a leak. He then placed a new piece of ceiling board in the hole he had to make to change the joint and sealed the surrounding area.

Howard phoned us earlier in the afternoon to say that he was not going to charge us for the job even though it was more than two years since the bathroom was installed.

Carl was his usual polite, efficient and skilful self and Howards gesture in not charging was unexpected as we knew the leak was not APG's fault. We have always praised and recommend you and APG and this only confirms our faith in all of you.

Please pass on our thanks to all involved in fixing our problem.

Best Wishes,

(May & Stuart Clay, Preston - July 2015)

TestimonialTestimonialWe just wanted to send our thanks to everyone involved in our en-suite project. From start to finish its been fantastic. We are really enjoying our new shower, cant quite believe how lucky we are to have such a stunning room.

We cannot praise Ricky enough for all his hard work and commitment to the whole project. He is extremely polite, his manners are impeccable and his work ethos is second to none.

We will highly recommend you to family and friends and if in the future we require further works you'll be our first port of call. Please pass on our gratitude to all concerned.

(Ann & Steven Wetherby, Wigan - May 2015)

TestimonialTestimonialDear Angela

We write to let you know that we are extremely happy with the service we received from your company. We would like to thank Heather for her help and advice in choosing the bathroom furniture for our new bathroom. We would also like to thank all the team. We are very pleased with the quality of all the items purchased.

We would like to thank you for the excellent installation by Martin from APG who worked extremely hard. We were consulted at every stage of the project and Martin carried out the work to a very high standard. We would not hesitate to recommend your company. Regards

(Mr & Mrs Malone, Penwortham - July 2015)

TestimonialTestimonialDear Terry & Angela,

We are so pleased with our new kitchen - it's a pleasure to be in! Angelas design skills fitted in with our ideas and the over all management by Terry was very good and much patience with himself so get things right.

(Alan & Julia Wilcox, Farington Moss - Dec 2014)

TestimonialTestimonialDear Angela

Once again we are just writing to let you know how delighted we are with our new bathroom.

When you completed our shower room in March we decided straight away that we would use your company to redesign and install our bathroom and the finished job is amazing. Carl returned as requested to transform our bathroom as he had installed our shower room. He worked to his usual high standard and we are more than satisfied with the work carried out. Thank you very much

(Lynne & Peter Clarkson, Lytham - Oct 2014)

TestimonialTestimonialTo Angela, Heather & everyone who helped with our bathrooms!

What can I say! Terrific job, absolutely fabulous! Can't fault you in any way, dead chuffed, here's to a new kitchen (when I've saved up!)

I've also sent a card to A.P.G, Steve, Alex and Martin were brill, I hate having workmen in, but they were a pleasure!


(Dave & Gill Sharrock, Much Hoole)

TestimonialDear Angela & Terry

We write to say a massive "thank you" for all of the work you did designing, configuring, ordering and building our new kitchen/dining room. It is absolutely wonderful, works a treat and looks like a million dollars.

Even before the kitchen started you were happy to come and give us your views on the building works required to create a single large room of well over 40 square metres. You both gave us condidence that the demolition and construction was very achievable and would give us a wonderful space to work with.

With you Angela, the designing of the room was a pleasure. We don't know how many sessions we had with you but it was a lot! Such was yours and our desire to get it right, nothing was too much trouble. We developed a kitchen/diner that works very well and looks great. We know, as you were open and honest. that this was probably the largest kitchen undertaking you had taken on thus far but we had total confidence in you as we know how professional you are from the bathroom work you have done for us. We were not disappointed.

As for Terry, he was an absolute pleasure to work with. The installation took around 6 weeks and he was great from start to end. He is obviously a total perfectionist, which combined with a great all round skill set, has resulted in a kitchen/dining room that looks and feels amazing. The quality of his work is of the highest order and everyone who has seen the room has commented on how well it has been installed. He consulted us throughout, changed a few things that he thought would work or look better. Nothing was ever too much trouble and he even saw and corrected faults we hadn't even seen. He was great to have around, has a fabulous and very professional work ethic (rare these days), a great sense of humour and is a thorough gentleman.

All aspects of the project and the logistics were managed very efficiently.

We are delighted with our new kitchen. Thank you both very very much.

Best Wishes

(Jon & Sam Hogan, Eccleston - Nov 2014)

TestimonialDear Angela & Peter

We wanted to write to formally say a very big "Thank You" to you all for scoping, designing, building and installation of three wonderful rooms for us in the form of a main house bathroom, a completely new en suite and the downstairs toilet.

We have found the entire experience an absolute pleasure from start to finish. It was three major projects, involving quite a bit of building and preparatory activity, all running simultaneously so obviously it wasn't a straightforward exercise but you all made it as easy as it could possibly be. The fact that you managed the entire projects from start to end was a major bonus for us.

Thank you Angela for all that you did for us in the early days from the early house visits to assess the work, the initial designs and the many detailed planning sessions we had at your offices. They were always enjoyable and your wealth of experience in this area, covering the products and the designs, was invaluable and greatly appreciated. We were left with some great looking and very practical solutions. All of our dealings with you and all of the team at The Original Bathroom Company was and is absolutely excellent. Obviously with something on this scale over a number of rooms there were bound to be a few minor teething issues and the way in which you have handled these has been exemplary.

Obviously the ultimate compliment we can pay you is that we are now having a (very) large kitchen managed and installed by you.

Peter, could you please pass on our sincere thanks to all the team at APG for their help in creating the rooms, doing all the preparatory work and finally installing our wonderful bathrooms. Steve, Martin, Alex and all those that supported them did a wonderful job. Obviously the work was large and at times fairly complex though throughout we had total confidence in the team. They were always totally thorough and professional with their over-riding focus on a quality installation that was exactly to our requirements, checking implementation decisions with us at every stage. Given the scale of the projects they were with us for 6 weeks and were an absolute pleasure to have around.

Our very sincere thanks for a great job, well done!!

(Jon & Sam Hogan, Eccleston - Sept 2014)

Dear Angela,

We are thrilled with our new bathroom and just had to write to you to show you our appreciation of the service you provided. From choosing the tiles to Terry fitting the final designed bathroom, the attention to detail and workmanship was exceptional. I was especially impressed with Terry's work ethic and tidyness.

I will definitely be recommending 'The Original Bathroom Company' to my friends and family. Once again, many thanks.

(Southport - February 2014)


We recently had a beautiful Mereway kitchen installed by The Original Bathroom Company.

Angela is extremely professional, friendly and has a no pressure approach. She designed and colour co-ordinated everything from wall units, handles, wall tiles, floor tiles, lighting, work tops, sink and taps etc. She did a fantastic job utilising every inch of space, which was extremely important to us, as our kitchen is relatively small. Nothing was too much trouble and she came up with two great designs.

The installation was carried out by Terry, who project managed everything. He did a brilliant job and is a real perfectionist. He takes great pride in his work and the finish is of the highest standard and the Siemens appliances are of a very high quality and look superb. Our family and friends have all commented on the design and finish. We are absolutely delighted with everything and our kitchen has been totally transformed.

Thank you once again for everything.

(Penwortham - January 2014)


Dear Angela,
This is a slightly belated letter to thank you and your team for transforming our En-suite bathroom from a standard 'new build' into a beautiful and enticing room. Your efforts to re-design the layout were a tremendous success.

We love all aspects of it, especially the shower and cubicle which are just what we wanted. The tiles are fabulous and really look good.

Also we must add our thanks to the fitters, Terry and to Callum, for their efforts. Terry's attention to detail and the quality of his work is a credit to him and your company. He also made sure that each night everything was clean and tidy before he left and this was very much appreciated. His efforts, to ensure that we were satisfied, resulted in a room that anyone would be proud of.

We will have no hesitation in recommending OBC to anyone who speaks to us about wanting a quality bathroom!

Once again, many thanks for a job well done.

(Old Langho, Blackburn)


Dear Angela & Team,

Just to thank you for my gorgeous new bathrooms - we are thrilled to bits!

Thank you especially for all the help and advice on choosing the correct fittings and tiles, and for the fabulous job done on the installation by Steve, Terry & team.

Wishing you continued success in your business. Kind Regards.

(Out Rawcliffe - March 2013)


Dear Heather,
Just to say, now that our new bathroom has been completed, how pleased we are with the result.

Thanks to your design and planning skills it looks amazing. Stephen [APG], our plumber, was excellent and the two companies were so efficient that everything ran smoothly.

Many Thanks

(Rawtenstall - December 2012)


Dear Angela,
We are writing to thank you for the excellent design and installation of our bathroom and cloakroom. We are absolutely delighted with the result and feel that all the fittings you guided us to choose really do justice to both rooms.

The attention to detail with which Steve and all the team from APG completed the installation is magnificent - they obviously take great pride in their work and this is fully justified - it was a pleasure to have them working in the house with us.

With Kind Regards.

(Lytham St Annes - July 2012)


Dear Angela & Howard,
We love our new bathroom! Your help and advice in the planning has resulted in a bathroom that looks much larger! Given the difficulties with the sloping roof and other oddities, what you have created is really quite remarkable.

We must say a massive thank you to Chris. Not only was he a great worker but also a really nice bloke who was a pleasure to have around. He was worth every cup of tea we made for him! We have already recommended The Original Bathroom Company and will continue to do so. Many Thanks.
(Penwortham - March 2012)


Dear Angela,
This is just a short note to thank you for your assistance and professionalism in respect to the fitting of our new bathroom and toilet. We are very pleased with the result and would be grateful if you could pass on our thanks to all your team in the showroom and APG, the fitters. Thank you once again and we would certainly recommend your company in the future.
(Penwortham, Preston)


With reference to our recent bathroom installation. We would like to thank all the team especially Chris [APG] for a first class and efficient service from survey to completion.
(Penwortham, Preston)


Dear Angela,
I am very pleased with my new en-suite, the room just needs decorating now! Please convey my thanks to Peter, Howard and Alan [all APG] and of course, thank you for all your help.
(Ashton, Preston)


What an excellent job you've made of our en-suite refurbishment. Superb design, top class materials, first rate workmanship. Cheers!


To Angela and the team at The Original Bathroom Company,
Thanks for the great service, the bathroom is just what we wanted. Thank you again. PS. We recommend to everyone!


We would like to thank Angela for pointing us in the right direction and for all your help. A special thanks to Chris [APG] for all his hard work. He was a pleasure to have in our home. And thanks to Howard [APG] for the finishing touch and to the rest of the team. We wouldn't hesitate to recommend both The Original Bathroom Co and APG to anyone, infact we already have and our friends have taken the advice and their bathroom starts on Monday. We have had two bathrooms fitted by you so that says it all. We wish you well (we haven't anymore bathrooms to do!) and may see you in the future (if we move house!).


Dear Chris,
Just a short note to express our gratitude for fitting our lovely new bathroom. It is a credit to you - what a difference it makes! We have really appreciated the manner in which you have carried out your trade. Your timekeeping, consideration, open communication and most of all your skills are exemplorary. Please accept this gift as our appreciation for a good job well done. Many many thanks.


Dear Angela and your team,
You were right! I am delighted with the bathroom your team fitted. The installation ran smoothly thanks to Carl [APG] who was absolutely smashing - he couldn't have been more helpful. My thanks to APG plumbing who also fitted my new central heating. Should anyone ask where to get their bathroom fitted I shall send them to you.
(Longton, Preston)


Dear Angela,
We are delighted with our new bathroom which was long overdue! Thank you to everyone at The Original Bathroom Company for their ideas and guidance. Craig from APG worked so hard and his efforts during the installation completed our update. We would certainly recommend the OBC in the future.
(Lytham, Lytham-St-Annes)


Dear Angela,
A little thank you for a job well done. Our new bathroom is beautiful - we love it. Thanks for the excellent service, advice and general pleasantness we experienced from start to finish. A very special thanks to Carl [APG] who worked tirelessly for us. He was a real pleasure to have in our home and his workmanship cannot be faulted. He arrived on the dot at 8.0am each day, and as long as we made cups of tea for him, he was great! We couldn't have had a pleasanter workman if we tried, do thank him! We wouldn't hesitate to recommend you to friends, and wish you continued success in your business.
(Hillside, Southport)


To Peter [APG] & Angela [OBC],
Just a note to let you know how pleased we are with the finished appearance of our en-suite and family bathrooms. You will be aware that we appreciated Angela's assistance in helping us arrive at a decision about the choice of fixtures and fittings. The quality of the materials is really apparent and the bathrooms are a definite enhancement to our enjoyment of our home. We were particularly impressed by the workmanship and attitude of Steve [APG], who has installed the bathrooms with great skill and attention to detail. He was conscientious, considerate and a real asset to your company. I would have no hesitation in recommending you to anyone.
(Cottam, Preston)


To everyone at The Original Bathroom Company,
After recently having our bathroom completed we want you to know how delighted we are. We would like to thank you for all your advice and support, from choosing to completion. We can also assure you that we will have no hesitation in recommending you to other people. Thank you once again.
(Penwortham, Preston)


The Original Bathroom Company 84 Liverpool Road Longton Preston Lancashire PR4 5NB 01772 611622
The Original Bathroom Company: 84 Liverpool Road Longton Preston Lancashire PR4 5NB 01772 611622
Company Registered in England and Wales No. 4539109 VAT No. 784070422